Effective Date: January 1, 2026
Last Updated: February 6, 2026
Nova Way Wellness & Treatment Center ("we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (aadetox.org), contact our facility, or receive treatment services at our Salinas, California location.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when contacting us or requesting information.
- Health Information: Medical history, treatment records, insurance information, and other health-related data collected during the admissions process and treatment at our facility.
- Website Usage Data: IP address, browser type, pages visited, time spent on site, referring website, and other analytics data collected through cookies and similar technologies.
How We Collect Information
- When you call our facility or submit an inquiry
- During the admissions and intake process
- Throughout the course of treatment at our Salinas center
- When you browse our website
- When you communicate with us via email or other channels
How We Use Your Information
We use collected information to:
- Provide addiction treatment services and clinical care
- Process admissions and verify insurance coverage
- Communicate with you about your treatment or inquiries
- Improve our website, services, and patient experience
- Comply with legal and regulatory requirements
- Ensure the safety and security of our facility and patients
HIPAA Compliance
Nova Way Wellness & Treatment Center complies with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state privacy laws regarding Protected Health Information (PHI).
- All PHI is stored securely with appropriate administrative, technical, and physical safeguards
- We do not disclose PHI without your written authorization, except as permitted or required by law
- Our staff receives regular training on HIPAA compliance and patient privacy
- We maintain Business Associate Agreements with all third-party service providers who may access PHI
42 CFR Part 2 Compliance
As a substance use disorder treatment facility, Nova Way Wellness also complies with 42 CFR Part 2, which provides additional federal protections for substance use disorder patient records. Under this regulation:
- Your identity as a patient and all information related to your treatment are strictly confidential
- We cannot disclose your treatment information without your specific written consent
- Patient records are protected from unauthorized disclosure even in legal proceedings
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- With your consent: When you provide written authorization for disclosure
- For treatment purposes: With healthcare providers involved in your care, as permitted by law
- For payment: With insurance companies for claims processing and benefit verification
- Legal requirements: When required by court order, subpoena, or applicable law
- Emergency situations: When necessary to prevent serious threat to health or safety
Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to:
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Measure the effectiveness of our online content
You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.
Your Rights
You have the right to:
- Access: Request a copy of your personal and health information
- Correction: Request corrections to inaccurate information
- Restriction: Request restrictions on certain uses or disclosures of your information
- Accounting: Request an accounting of disclosures of your health information
- Breach notification: Be notified in the event of a breach of your unsecured health information
- Complaint: File a complaint if you believe your privacy rights have been violated
Data Security
We implement appropriate technical, administrative, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage, secure access controls, regular security audits, and staff training on data protection protocols.
Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. Treatment for minors at our facility requires parental or guardian authorization.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact for Privacy Concerns
If you have questions or concerns about this Privacy Policy, your privacy rights, or how your information is handled at Nova Way Wellness, please contact us:
- Phone: (831) 417-2491
- Email: [email protected]
- Mail: Privacy Officer, Nova Way Wellness & Treatment Center, 330 S Main St, Salinas, CA 93901
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.