Admissions Process

Getting started at Nova Way Wellness is simple and confidential. Our admissions team at our Salinas facility is available 24 hours a day, 7 days a week to guide you through each step. Many patients are admitted the same day they call.

Call Us

Call (831) 417-2491 to speak with a compassionate admissions counselor. This call is free, confidential, and available 24/7.

Assessment

Our clinical team conducts a thorough assessment to understand your unique needs and recommend the appropriate level of care.

Insurance Verification

We verify your insurance coverage and explain costs, coverage details, and any available payment options.

Admission

Once approved, you can arrive at our Salinas campus. Our team welcomes you and begins the intake process immediately.

What to Expect on Your First Day

When you arrive at Nova Way Wellness, our welcoming staff will guide you through intake. This includes a medical evaluation, a meeting with your treatment team, a tour of our facility, and getting settled into your private room. We strive to make your first day as comfortable and stress-free as possible.

What to Bring

  • Valid photo identification
  • Insurance card and any relevant medical records
  • Comfortable clothing for 7-10 days
  • Personal hygiene items (non-aerosol)
  • Prescription medications in original containers
  • A journal or notebook
  • Comfortable shoes for walking and fitness activities

For Families

If you are seeking treatment for a loved one, our admissions team can help. We provide guidance on how to approach a conversation about treatment, information about intervention services, and details about our family therapy program. Families play a crucial role in recovery, and Nova Way Wellness welcomes your involvement.

Insurance & Payment

Nova Way Wellness accepts most major insurance plans to make addiction treatment accessible. Our admissions team will verify your benefits at no cost and explain exactly what your plan covers before you commit to treatment.

Insurance We Accept

Aetna
Blue Cross Blue Shield
Cigna
United Healthcare
Humana
Magellan
Tricare
Medicare
Medicaid

Don't see your insurance listed? Call us at (831) 417-2491 — we work with many additional providers and can verify your specific plan.

What Insurance Typically Covers

  • Medical detoxification services
  • Residential/inpatient treatment
  • Partial hospitalization programs (PHP)
  • Intensive outpatient programs (IOP)
  • Individual and group therapy sessions
  • Medication-assisted treatment (MAT)
  • Psychiatric evaluations

Payment Options

For patients without insurance or those seeking additional options, Nova Way Wellness offers:

  • Private pay with flexible payment plans
  • Sliding scale fees based on financial need
  • Financing options available

Frequently Asked Questions

Find answers to common questions about addiction treatment at Nova Way Wellness in Salinas, California.

Medical detox at Nova Way Wellness typically lasts 3-7 days, depending on the substance, severity of dependence, and individual health factors. Alcohol detox generally takes 5-7 days, while opioid detox may take 3-5 days. Our medical team at our Salinas facility provides 24/7 monitoring and medication-assisted treatment to ensure your safety and comfort throughout the process.

We treat addiction to a wide range of substances including alcohol, opioids, heroin, fentanyl, prescription drugs, cocaine, methamphetamine, benzodiazepines, and marijuana. Our clinical team at our Salinas treatment center specializes in Alcohol Addiction, Opioid Addiction, Dual Diagnosis, and Trauma-Informed Care.

We accept most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan, Tricare, Medicare, and Medicaid. If your provider isn't listed, call us at (831) 417-2491 for a free, confidential insurance verification. We work with many additional providers and will help you understand your benefits.

Residential treatment at Nova Way Wellness lasts 30-90 days, depending on individual needs and clinical recommendations. We offer 30-day, 60-day, and 90-day program options. Research consistently shows that longer stays in treatment are associated with better long-term outcomes. Our clinical team will help determine the optimal length of stay during your assessment.

Yes, we offer scheduled weekend visitation at our Salinas facility. Family involvement is an important part of recovery, and Nova Way Wellness encourages it. We have a dedicated family visiting area on our campus, and we also offer family therapy sessions as part of our treatment programming. Specific visiting hours are provided during the intake process.

Phone access is available during limited hours at Nova Way Wellness. We find that limiting phone use during treatment helps patients focus fully on their recovery while maintaining essential connections with family and support systems. Specific phone access times are shared during orientation at our facility.

Yes, all detox at Nova Way Wellness is medically supervised 24/7. Our Salinas facility has on-site physicians and nurses who monitor vital signs, manage withdrawal symptoms with medication-assisted treatment, and ensure your safety throughout the detoxification process. We never use unsupervised or "cold turkey" approaches.

Yes, our dual diagnosis program treats co-occurring mental health conditions alongside addiction. Nova Way Wellness specializes in Dual Diagnosis and Trauma-Informed Care. We treat conditions including depression, anxiety, PTSD, bipolar disorder, and other mental health conditions. Our integrated approach ensures both issues are addressed simultaneously for better outcomes.

Nova Way Wellness provides comprehensive aftercare planning before you leave our facility. This includes access to our alumni program, ongoing outpatient support at our Salinas center, relapse prevention strategies, 12-Step or recovery community connections, and referrals to local resources. Recovery doesn't end when treatment does — we remain a resource for our graduates.

Our Salinas campus features a range of amenities designed to support healing and comfort. These include private rooms, gourmet meals prepared daily, a fully equipped fitness center, yoga studio, meditation garden, swimming pool, recreation room, art therapy room, and a family visiting area. We believe that a comfortable environment contributes to more effective recovery.

Getting started is as simple as making a phone call. Call Nova Way Wellness at (831) 417-2491 any time, day or night. Our admissions counselors will answer your questions, verify your insurance over the phone, and help schedule your admission. Same-day admissions may be available at our Salinas facility.

Our Intensive Outpatient Program (IOP) typically runs for 8-12 weeks, with sessions held 3-5 days per week for 3 or more hours per session. We also offer a Partial Hospitalization Program (PHP) that runs 2-4 weeks. Both programs at our Salinas center allow you to receive treatment while maintaining your daily responsibilities.

Pets are not allowed at our treatment facility. This policy ensures the safety and comfort of all patients and the cleanliness of our clinical environment. We recommend making arrangements for pet care before your admission to Nova Way Wellness. If you have questions about this policy, our admissions team can help.

Our treatment center offers a comprehensive range of evidence-based therapies including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Group Therapy, Individual Counseling, Family Therapy, 12-Step Facilitation, and Holistic Therapies such as yoga, meditation, and art therapy. Our clinical team at our Salinas facility creates individualized treatment plans that combine the most effective modalities for each patient.

For the safety of all patients, the following items are not permitted: weapons of any kind, illegal substances, alcohol, aerosol products, excessive cash or valuables, revealing clothing, or outside food and beverages. A complete list of prohibited items is provided during the admissions process. Our goal is to maintain a safe, recovery-focused environment at our Salinas facility.